With its historic streets, twinkling lights, and festive events, Carson City makes the perfect backdrop for visitors to step into their very own winter story. To prove it, we created a rom-com.
In the movies, small towns always have it all: cozy inns, friendly locals, and an uncanny ability to cure big-city burnout. In real life? It’s called Carson City.
Winter in Carson City is full of charm—but it’s also a competitive season with nearby Lake Tahoe and resort destinations. To differentiate the DMO, we embraced what Carson City does best: nostalgia, small-town charm, and the possibility of falling in love… with your vacation.
Beneath the tinsel and sierra snowfall is a strategy that targets various audiences—from culture seekers and outdoor enthusiasts to older weekday travelers and millennials—to drive more overnight stays.
The storyline follows Claire, a businesswoman on a mission to secure a land deal and her promotion… only to rediscover the magic of her hometown and the spirit of the season with the help of her childhood crush, Benn.
While we have a dynamic cast of characters aligned with our favorite Hallmark tropes, it's Carson City that steals the show.
During a workshop with Visit Carson City, we reviewed the holiday movie formula and decided on the core idea. We then selected key attractions to feature:
Our script told a charming story of spending time in Carson City, blending classic Lifetime/Hallmark tropes with destination promotion.
Ready to see the movie for yourself? Check it out!
Thinking ahead about how to describe and use the movie content across platforms was critical. We incorporated scenes extended beyond holiday themes, knowing this campaign would run through March.
With a 14-minute, made-for-marketing film, we launched an integrated campaign that made it easy for travelers to picture themselves in Carson City:
We kicked the campaign off with dual premieres of A Winter’s Charm in Carson City: one for key stakeholders and government officials and another for the general public.
Guests stepped onto a festive red carpet in a room filled with the aroma of buttery popcorn and the sounds of laughter. The cast and local attendees came together to celebrate this project, share heartfelt moments, and snap photos in front of a branded backdrop.
A Winter’s Charm in Carson City was released on YouTube and, just after one week, it received over 5,000 views with a 8.74% video completion rate. Comments came from California all the way to Brazil.
It was crowned Best Seasonal Marketing Campaign at the eTSY Awards and won platinum for Hermes Creative Awards. Additionally, the movie earned several awards at American Advertising Federation (AAF)’s ADDYs:
Go all in on the big idea—and make it a team sport. Because when everyone’s on the same sled, trust carries you further down the hill.
We think Lydia Beck, Visit Carson City’s Marketing & PR Manager, said it best: “When you hire creative people, vet them well and don’t squander or try to reign in the creativity. Shoot for the moon then adjust—otherwise, what’s the point?!”
This campaign was the result of many talented and collaborative individuals saying “yes” to possibility. Working on this project truly felt like the movies when the small-town community comes together to save the holiday.
We’re raising mugs of hot cocoa to all of you:
Brought to you by...
Sarah Polito
Ryan Sullivan
Kacey Fowler
Vin Gonzalez
Jenna Atwater
Kyla Hutchison
Elaine Morrison
Jessie Sanchez
Olive Giner
Nicole Shearer
Logan Schauer
Sara Robbins
Laura Davis
Isabel Williams
Shyene Joubert
Winter in Carson City offers coziness and charm to the max. Despite this, it was the season that saw the biggest dip in visitation. Luckily, we knew how to make Nevada’s capital the main character in a totally unique way.
Everyone—whether they admit it or not—loves holiday movies. But the more important (err, actual) research we uncovered was that travelers are interested in visiting small towns. So why not create one that stars Carson City? We wrote and produced a made-for-marketing film that captured everything a visitor could fall for: charm, history, and a little bit of winter magic. We must’ve started a trend, too… Lookin’ at you, Chili’s.


We brought the movie to life with a fully integrated campaign that included two red-carpet premieres, PR outreach, digital ads, an influencer partnership, emails, social content, and even a travel itinerary inspired by the film’s locations.
The response—from premiere guests to online audiences—was proof that Carson City’s story connected in all the right ways. This story helped turn curiosity into actual visits (162% year-over-year increase in lodging referrals sitewide in a 5-month period).
Now that you know everything that went into creating this award-winning, integrated campaign, check out the made-for-marketing video above! Warning: It might just make you want to visit Carson City.